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Frequently Asked Questions

Have questions? We've got answers! If you don't find what you're looking for, feel free to reach out to us at beautyliciouscosmetics@myyahoo.com.

🛍️ Orders & Shipping

How long does it take to process my order?
Orders are processed within 1–3 business days. You will receive a confirmation email once your order has shipped.

How long does shipping take?
Standard shipping typically takes 5–7 business days within the US. Expedited options may be available at checkout.

Do you ship internationally?
We are working on expanding our shipping options internationally. Stay tuned for updates!

How do I track my order?
Once your order ships, you will receive a tracking number via email. You can use it to track your package directly on the carrier's website.

💄 Products

Are your products cruelty-free?
Yes! At Beautylicious Cosmetics By Wendy, we are committed to offering high-quality products that are cruelty-free.

What products do you carry?
We carry a full range of cosmetics including lashes, lip products, skincare, and our newest fine jewelry collection — all carefully curated with love.

How do I choose the right shade for me?
Check out our product descriptions for shade guidance. Still unsure? Email us and we'll help you find your perfect match!

💰 Payments & Discounts

What payment methods do you accept?
We accept all major credit cards, PayPal, and Shop Pay for a fast and secure checkout experience.

How do I apply a discount code?
Enter your discount code at checkout in the "Discount code" field and click Apply. Only one discount code can be used per order.

Can I combine discount codes?
Some discounts can be combined — for example, a percentage discount may stack with a free shipping offer. Check the promotion details for specifics.

🔄 Returns & Refunds

What is your return policy?
We want you to love your purchase! If you're not satisfied, please contact us within 14 days of receiving your order and we'll do our best to make it right.

Can I exchange a product?
Yes! Contact us at beautyliciouscosmetics@myyahoo.com and we'll guide you through the exchange process.

What if my product arrived damaged?
We're so sorry! Please email us with a photo of the damaged item within 48 hours of delivery and we will resolve it for you right away.

📱 Stay Connected

Where can I follow you on social media?
Follow us for beauty tips, new launches, and behind-the-scenes content:

Thank you for being part of the Beautylicious Cosmetics By Wendy family! 🌹